Reviews

February 12, 2021

Our Basset babies

"Our female basset had to be euthanized on 9/11/19 and Nunda Vet handled the cremation. She was our sweet girl! But then our male who was older than her lost the use of his hindquarters and was quite unwilling to allow us to help him. We could not get him to the vet and we had to have Genesee Visiting Vet come to assist. She came to our home and Dr. Lauren Wisser handled his crossing with such love and dignity! Finally on b 5th Rush was able to rearrange pick up at our vet to give us time to get our boy to our vet! They were so compassionate and Polly was so wonderful! This was our last basset but we have 3 felines that at some point will need their services! I especially appreciate their understanding and comfort! Thank you so much!"
January 5, 2021

Maryah Glover

"I unexpectedly lost my uromastyx lizard yesterday and made an appointment for drop off since the vet said it would be cheaper to do myself. I dropped off my lizard today and the staff were incredibly comforting. Being a reptile owner, I often hear some pretty rude things about my pets like calling them "gross" or "weird" but the staff here were so lovely and so kind with my baby. It made me feel at ease and that my lizard will be treated with respect and care."
December 29, 2020

Tanya McDowell

"Our boy was younger and it was the holidays so it was definitely a hard yet necessary decision to put him down. The caring and kind staff cushioned some of the blow. I’ll always be thankful to them for that."
November 25, 2020

Service manager

"We have lost 4 of our dogs over the years. 3 in the past year and a half. This time we decided to go there ourselves and pick up our Furbabies cremains. They were very informative and helped us thru everything easily. I can not say enough. It was an experience you dont get many places for a life event many people dont understand. Thank you again for all That was done to help us thru this. Thank you so much❤️"
November 6, 2020

Nikki | 2020-10-31 15:03:48

"My cat passed away suddenly, and after many shed tears we had to discuss what to do with the remains. I knew that I wanted him to be respected and remembered. I also didnt love the idea of burying him at home or keeping his urn around. I wasnt going to just take him anywhere. Thankfully we googled pet cemeteries near us and being already in the Rochester area, Rush Inter Pet came up. I gave them a call to discuss options. Everyone I talked with was very nice and sympathetic. You could tell they were pet lovers too. They refrained from saying things like "sorry about your cat" without meaning it. They asked his name, Tobias, and made me feel comfortable with leaving him there. I ended up going with a simple/ group burial which I wasnt sure about at first, but the entire process was explained to me and we even got to see the burial site. I was thrilled that the grounds were so beautiful and that there is a memorial stone for all the pets buried there. The prices weren't outrageous and there are lots of options too. I plan to go visit sometime soon. Thank you, Rush Inter pet for everything."